Sub Needed Skyward & Frontline
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Creating a Time Off/Sub Request
Requesting to have a sub needed has become a little more streamlined now via Skyward and Frontline.
You will first need to open Skyward Employee Access and create a Time Off Request.
If you need a sub, please check the Sub Needed check box and then click Save when you have all the parameters filled out. You will then be redirected automatically to Aesop/Frontline to login.
Make sure to choose Or Sign In with Organization SSO as shown.
You will then need to enter your Altoona email address and click Look up organization sign in page.
You may also see a page that has a button that says Go to my organization's sign in page, clicking that will take you to the correct page as well and that screenshot can be seen below as well.
After you get signed into Aesop/Frontline, it will take you to the page to create a new absence that requires a sub. Fill this out like you always have.
Once the absence request has been created, close the popup window and then the requested will be created in Skyward and Aesop/Frontline.
Cancelling a Time Off/Sub Request
If you need to delete a request for some reason, go into Skyward and select the time of request and click Delete from the right side.
You will get a message to confirm the delete as well as a message letting you know that a request for a sub needed exists in Aesop/Frontline and asks you if you want to open Aesop/Frontline to delete the request. Choose Yes to do so.
You will be redirected to Aesop/Frontline again. (Login again if needed) You will need to select Home from the Navigation.
Go to Scheduled Absences and click the scheduled absence, then the "Delete" button
Getting A "No Access" Error
If you are getting a No Access Error or a "app_not_configured_for_user", that means you are probably logged in with a personal Google account or another Google account that does not have access.
This happens more often on phones and other personal devices. To avoid this, make sure you are signed in with you Altoona email account on Google before going to Frontline.
This can be done by going to any Google service and clicking your account picture in the top right corner, then choose "Add Another Account" - sign in with your Altoona email
You can now go back to Frontline SSO login and when clicking the direct link or the Organization SSO, it will ask you which Google account to use. Choose your Altoona Google account and it should allow you in.
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