Chromebook Troubleshooting

Issue: Not Connecting to WiFi

Power Cycle Device
- Hold down power button until a window appears - either continue holding down power or select "Shut Down"
Battery Life
- In the bottom right-hand corner of the Chromebook screen, check the battery
- If it's low (<15%), the battery needs to be charged before WiFi will connect

Issue: Won't Save/Acting Strange/Won't Print

Power Cycle Device
- Hold down power button until a window appears - either continue holding down power or select "Shut Down"
Check Available Space
- In the bottom left-hand corner of the Chromebook screen, click the O
- Type "Files" into the search bar
- Click on the "Files" icon

- When a new window pops up, in the top right-hand corner, click the three dots
- At the bottom of the menu that will pop up, look at the available space
- If the space available is very low, please verify that all important documents are backed up on Google Drive and bring to your LMC for a wipe

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